Reviews
February 13, 2025
"I called this Ken's after having problems with my heat overnight. The nice lady over the phone asked me A few questions about exactly what’s happening with my heat. Before sending someone out here as I requested, she gave me a few troubleshooting methods to try and I did as instructed. Over the phone they helped me get my unit back up and running within 10 minutes. It turns out my unit was just in emergency heat mode because the lines froze and it needed A specific cycle. They helped me get my unit up and running without even sending a technician to my house. This obviously cost me zero dollars and this company made no money off this job. A lot of other companies would take advantage of the situation to come out and sell a new unit. Kens did not, and I will be a loyal customer in the future. They truly care about peoples Pocketbook Over making a sale. I say thank you to Ken’s For helping me get through this stressful situation The easiest way possible. You guys have a great group of people working for y’all. Thank you again again! Five stars for customer service!"
December 8, 2024
"Ten stars….this is the best A/C company. Joe is the technician with Ken’s A/C that repaired our unit. He listens as you tell him the issue and quickly determines what’s wrong and repair's promptly.Very professional, courteous and friendly. Also, may I say the young lady who takes the calls is also very professional, courteous and friendly."
June 5, 2024
"Ken's was recommended to me for an AC checkup. Joe was prompt, courteous, and professional. Joe was friendly and answered all my questions. He found nothing wrong with my AC unit but did wash out the outside coils. All this was done within the one-hour minimum charge. I will definitely use them again if have any problems."
May 6, 2024
"Kens cool zone is Awesome, Joe was here on time Fixed it in a flash,so smart so honest and so helpful_First Class AC man. Excellent Company."
April 24, 2024